Technical Lead – Microsoft 365
About this job
Location: Ang Mo Kio
Salary: Up to SGD 10,000/month
Job Description
We are seeking an experienced Technical Lead – Microsoft 365 to provide end-to-end technical leadership across the Microsoft 365 ecosystem.
Key Responsibilities
- Lead the operation and technical management of the Microsoft 365 ecosystem, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Viva, Purview, Defender, Entra ID, Power Platform and Copilot.
- Ensure high service availability and performance while overseeing incident, problem and technical issue resolution.
- Design and implement Microsoft 365 solutions and architectures to meet new business and technical requirements.
- Lead Microsoft 365 migration, modernisation and digital workplace transformation initiatives.
- Evaluate Microsoft 365 roadmap capabilities and recommend suitable technologies and services for adoption.
- Lead Proof of Concepts (PoCs), pilots and innovation initiatives, particularly involving Microsoft Copilot and AI-enabled solutions.
- Define and implement appropriate security, compliance and governance controls across the Microsoft 365 environment.
- Provide technical leadership, conduct architecture and solution reviews, and mentor technical team members.
- Develop automation and integration solutions using PowerShell, Microsoft Graph and related Microsoft technologies.
- Work closely with business stakeholders and technology teams as a trusted technical advisor for digital workplace transformation.
- Identify opportunities to reduce operational incidents, technical debt and manual processes through automation and platform improvements.
Requirements
- Strong hands-on experience with Microsoft 365 technologies in enterprise environments.
- Deep technical knowledge across key Microsoft 365 workloads such as Exchange Online, Teams, SharePoint Online, OneDrive and Entra ID.
- Strong knowledge of Microsoft 365 security, compliance and governance, including technologies such as Purview and Defender.
- Hands-on experience with PowerShell, Microsoft Graph and automation.
- Strong experience in solution architecture, systems integration and technical design.
- Experience supporting and deploying Microsoft 365 solutions at enterprise scale.
- Experience leading Microsoft 365 migrations, modernisation or transformation projects.
- Strong troubleshooting skills across Microsoft 365 services.
- Ability to provide technical leadership and guidance to engineering and operations teams.
- Strong stakeholder-management and communication skills.
- Experience with Power Platform, Copilot or AI-enabled Microsoft solutions would be highly advantageous.
Preferred Certifications
Candidates with one or more of the following certifications will have an advantage:
- Microsoft 365 Certified: Administrator Expert
- Microsoft Certified: Enterprise Administrator Expert
- Microsoft Certified: Azure Solutions Architect Expert
- Microsoft Certified: Cybersecurity Architect Expert
- Microsoft Certified: Power Platform Solution Architect Expert
Registration No.: R25156061
EA No.: 11C3373
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