Network Solutions

Role Responsibilities
· Lead the design, configuration, migration, testing, and troubleshooting of datacenter and service provider networks.

· Implement and optimize Layer 2 and Layer 3 networking solutions, covering routing, switching, connectivity, resiliency, and integration with existing customer environments.

· Translate customer requirements into practical technical designs, implementation plans test procedures, and acceptance criteria, and coordinate delivery with project teams and customer stakeholders.

· Provide technical support for proof-of-concept activities, product demonstrations, and solution validation at customer sites or remotely.

· Diagnose complex faults across data center environments, network devices, and interconnections, and document root causes, corrective actions, and preventive recommendations.

· Produce and maintain design records, configuration documents, deployment guides, as-built diagrams, and operational handover procedures.

· Deliver customer knowledge-transfer and internal technical sessions on implemented solutions, new features, and operational best practices.

· Work with cross-functional teams and technology partners to deliver projects within agreed scope, timelines, service levels, and quality standards.

· Maintain current technical knowledge and relevant certifications, and identify opportunities to improve repeatability, automation, and service quality.

Role Requirement
· Bachelor’s degree in Engineering, preferably in Electronic and Telecommunication Engineering, Computer Engineering, or a related discipline.

· Minimum of 4 years of relevant hands-on experience in network engineering, including data center or service provider network implementation and support.

· Practical experience in designing, configuring, and troubleshooting Cisco ACI and traditional data center networks.

· Practical experience in implementing Cisco ACI projects with Multi-Pod and Multi-Site configurations would be an advantage.

· Strong working knowledge of routing, switching, Layer 2 and Layer 3 protocols, and network troubleshooting in enterprise or carrier environments.

· Ability to handle customer escalations, prioritize incidents, maintain support records, and work effectively during scheduled out-of-hours support.

· Strong written and verbal communication skills, including technical documentation and clear communication with customers and project teams.

· Cisco CCNP Data Center certification, or equivalent demonstrated expertise, is preferred. Cisco ACI and data center specialist certifications would be considered an advantage.

· Knowledge of network security integration, scripting, or network automation would be an advantage.