Account Executive / Senior Account Executive

Company Description

TMRW is a creative agency that believes in the power of ideas and collaboration. We work with co-creators, not just contractors, and we value diverse perspectives as much as sharp craft. Our mission is to win over public opinion through innovative and open communication strategies and we're committed to building a workplace where the right talent feels welcomed, backed, and free to do their best work.

Role Description

Our Account Executives are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Responsibilities

• Discuss and identify clients’ communications needs
• Manage day-to-day client communications and requests
• Work closely with the wider consortium to deliver 360 solutions
• Coordinate projects, timelines, deliverables and approval processes
• Prepare clear briefs and consolidate client feedback for internal teams
• Ensure work is delivered accurately, on time and in line with client expectations
• Identify client growth opportunities
• Help ensure campaigns reach their performance goals
• Monitor campaigns and content performance with the aim of optimising results
• Stay up to date with digital, social media and cultural trends
• Maintain accurate records of budgets, contact reports, timelines and campaign reports
• Support the development of presentations and new business proposals

Qualifications

• Fresh graduates or 1-2 years’ experience in an advertising agency or related field
• Strong project management and organisational skills
• Excellent written and verbal communication skills
• Strong attention to detail and ability to multitask accurately
• Good understanding of branding, communications and digital/social media
• Comfortable working with campaign performance data and reports
• Familiarity with Meta Business Suite and other social media management or reporting tools
• Proficient in Microsoft Office / Google Workspace
• Proactive, resourceful and comfortable working in a fast-paced environment
• Energetic and passionate with a can-do spirit