Assistant Centre Manager

Company Overview

Edventure Learning Academy is Singapore's premium after-school care for Primary 1 to Primary 6, supporting children's learning, independence, and well-being through structured routines, homework supervision, enrichment activities, and nutritious meals in a safe, nurturing environment.

Job Summary

The Assistant Centre Manager supports the Centre Manager in running a safe, well-organised student care centre for primary school children, and takes charge of the centre in the Centre Manager's absence. You will oversee the afternoon-to-evening programme, guide the team, and keep parents and schools well informed.

Responsibilities

Centre operations and child safety

• Manage daily centre operations from student arrival to dismissal to ensure smooth workflow
• Ensure safe student pick-up, drop-off, and school transfers with accurate attendance and dismissal records
• Maintain appropriate staff-to-student ratios and supervise to uphold safety and cleanliness standards
• Respond promptly to incidents, accidents, medical or emergency situations and report to Centre Manager and parents
• Act as the person-in-charge during the Centre Manager’s absence

Programme and student development

• Plan and implement daily programmes including homework supervision, meals, enrichment, play, and physical activities
• Support students in developing positive learning habits, behaviour, and social skills with age-appropriate guidance
• Assist in organising school holiday programmes, excursions, and special events
• Monitor children for special needs, welfare concerns, or behavioural issues and escalate as needed

Staff supervision and development

• Coach, guide, and supervise student care teachers and part-time staff daily to ensure programme quality
• Prepare duty rosters, manage leave coverage, and conduct team briefings before daily programmes
• Support staff onboarding, training, performance feedback, and foster a positive team culture

Parent and school engagement

• Serve as a friendly and professional contact point for parents during dismissal and via calls, messages, and parent app
• Manage enquiries, feedback, and concerns professionally, escalating complaints to the Centre Manager
• Maintain regular communication with partner schools regarding student matters, transport, and schedules
• Support registration, orientation, and tours for new families

Administration, compliance and finance

• Maintain accurate, confidential student records, medical and consent information, and daily logs
• Support fee collection, subsidy claims, invoicing, and basic stock and supplies management
• Assist the Centre Manager with reports, budgets, and other assigned duties

Required competencies and certifications

• Diploma in Early Childhood Education, Education, Social Work, Youth Work, or related field
• Minimum 2 to 3 years’ experience in student care, childcare, or school settings with supervisory experience
• Strong communication skills in spoken English and Mandarin, to communicate with parents and students
• Patient, caring, and responsible with sound judgement in managing children and urgent situations
• Ability to lead teams, organise schedules, and maintain composure under pressure
• Proficient in MS Office, parent communication apps, and basic record-keeping
• Pass satisfactory background and suitability screening for working with children

Preferred competencies and qualifications

• Diploma in a related field
• Relevant student care or childcare training and certifications
• Experience managing school holiday programmes and fee administration