PMO Analyst — IT Business Management & Communications

PMO Analyst — IT Business Management & Communications

Location: Singapore
Salary: SGD 7,000–8,500 per month

About the Role

We are seeking an experienced PMO professional to support IT communications, business management and resource coordination within a banking environment.

You will work with local and global teams to coordinate communications, support IT financial governance, manage resource onboarding and offboarding, and maintain accurate operational reporting.

Key Responsibilities

Communications & Events

• Coordinate with local and global communications teams to implement internal communication strategies and campaigns.
• Prepare communications and presentation materials that comply with corporate brand standards.
• Organise town halls, brown-bag sessions, new-joiner programmes and other employee engagement activities.
• Compile monthly IT achievement reports for the local COO and Global IT stakeholders.

Business & Financial Management

• Support end-to-end invoice processing for Run-the-Bank and Change-the-Bank activities.
• Ensure invoices and supporting records comply with IT financial governance processes and accounting policies.
• Coordinate month-end time booking across IT functions, ensuring submissions are timely, accurate and complete.
• Follow up on discrepancies and outstanding submissions.
• Support ad hoc Business Management Office activities and reporting.

IT Resource & Workplace Coordination

• Coordinate end-to-end onboarding and offboarding of IT resources.
• Maintain complete onboarding documentation and work closely with HR and relevant IT teams.
• Administer the call-tree application and coordinate call-tree testing exercises.
• Support requests relating to hot-desking applications and locker management in a hybrid working environment.

Governance & Risk

• Maintain accurate records and documentation to support governance and audit requirements.
• Follow applicable policies, procedures and regulatory requirements.
• Identify and escalate operational issues, risks and process exceptions.
• Uphold professional standards of integrity, confidentiality and due care.

Requirements

• More than five years of experience in communications and business management, preferably within banking.
• Strong proficiency in Microsoft Excel, Word and PowerPoint.
• Strong written and verbal communication, interpersonal and stakeholder-management skills.
• Ability to engage and influence management and employees across organisational levels.
• Strong organisational skills and attention to detail.
• Ability to manage competing priorities, work independently and collaborate across teams.

Added Advantage

• Experience in private banking.
• Knowledge of SharePoint, Confluence, Wiki and Jira.
• Experience supporting IT invoice processing, time booking, resource coordination and internal events.

Registration No.: R25156061

EA No.: 11C3373