Patient Service Associate (Customer Service / Healthcare Admin) | North-East #HDCC

Make a Difference in Every Patient Interaction!

Looking for a meaningful role where you can put your customer service and administrative skills to good use? Join a healthcare team where you can support daily clinic operations, assist patients and help create a smooth, pleasant healthcare experience.

What You'll Do

• Welcome and register patients while ensuring accurate patient information.
• Schedule appointments and coordinate specialist consultation referrals.
• Process payments and attend to patient enquiries professionally.
• Handle patient feedback and concerns, escalating issues when necessary.
• Provide friendly and efficient customer service throughout the patient journey.
• Assist at health monitoring stations by taking patients' height, weight and blood pressure according to the assigned roster.

What We're Looking For

• Minimum N-Level or equivalent qualifications.
• Comfortable using computers and digital systems for patient registration, appointment scheduling and payment processing.
• Strong customer service skills with a positive, patient-focused attitude.
• Able to communicate professionally and handle patient enquiries with care and patience.

Interested? Apply Now!

Send your resume to [email protected] to find out more.

Leon Leong De Cong
Registration No.: R1551708
Recruit Express Pte Ltd
EA License No.: 99C4599