Case Associate

Job Description

The Case Associate is responsible for supporting the team during outreach events, and assisting to monitor the well-being of clients assigned to him/her.

As part of the CREST team, you will be responsible to

• support clients with or who are at risk of mental health issues and/or dementia by linking them to the necessary support and resources.

• monitor and support clients in the community as assigned by the lead.

• for organizing and conducting outreach to increase mental health and dementia awareness and promote early identification.

• work with regional health services, Hospitals, volunteers, grassroots, schools, internal organisation departments etc. on activities and programmes for the seniors.

Essential Duties and Responsibilities:

• Provide care coordination and service linkage to clients with or who are at risk of mental health issues and/or dementia, with the appropriate resources and support including caregiver support.

• Plan and conduct outreach to the community and stakeholders including faith-based, corporate and community organisations to promote mental wellness and mental health awareness.

• Plan and conduct targeted mental health and dementia case finding/screening to promote early identification and facilitate timely support.

• Plan and organize structured preventive activities and/or programmes for the community, those at risk of mental health conditions and clients.

• Conduct regular visits to monitor the well-being of the client (NTUCH CCMS/CREST).

• Support in initial assessment of walk-ins and referral cases, follow up with intervention plans for clients as per the prescribed care plan.

• Involve in the evaluation and documentation of the programme.

• Any other duties as assigned by reporting officer or Head of Community Social Services

Additional Responsibilities:

• Support in weekend outreach event occasionally

Qualification

• Diploma in Social Service, Psychology or Counselling

Other Information

It would be great if you possess the below

• Independent and outgoing attitude, accommodative and team player.