Assistant Restaurant Manager

DUTIES & RESPONSIBILITIES :

• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations.

• Analyzing and interpreting trends to facilitate planning

• Coordinating front and back of the house operations for smooth delivery of services

• Ensure compliance with safety and sanitation regulations

• Control operations cost and identify measures to cut wastages

• Respond promptly to customer complaints, suggest solutions to resolve complaints

• Manage / maintain outlet good image

• Training / coaching of new / current staff on customer service best practices

• Organize and supervise shifts

• Managing staff training, schedules and work performance.

• Preparing reports

• Analyse and forecast sales figures to maximize profits,

QUALIFICATIONS :

• Bachelor Degree in Hospitality / Retail Management

• Proven work experience as Restaurant Manager / HospitalityManager

• Strong leadership skills.

• Excellent communication skills

• Customer service oriented

• Financial Management skills