Operation Admin Assistant

Responsibilities

• Respond promptly to client emails, MS Teams messages, and requests to maintain clear communication and support daily operations
• Prepare, generate, proofread, and distribute documents and reports accurately to relevant stakeholders
• Enter data and maintain accurate records of operational requests to support compliance and audit readiness
• Organize and maintain filing systems and document management for easy retrieval and tracking of requests and deliverables
• Follow company policies and procedures to maintain operational compliance
• Review, approve, and document new or replacement staff pass/access card requests via the client’s procurement system
• Liaise with vendors and suppliers to coordinate procurement needs and ensure timely delivery of services
• Monitor vendor performance and assist in resolving issues to maintain service quality
• Facilitate communication between vendors and staff to support operational needs
• Provide general support to team members to enhance team productivity and collaboration
• Work on a rotating schedule that includes evenings, weekends, and public holidays as required to ensure continuous operation