Floor Supervisor / Junior Sommelier (Dempsey Restaurant)

About PETRA
PETRA is Mission Group’s newest restaurant, set among the greenery of Dempsey Hill. Named after the ancient rose-stone city, PETRA offers a new expression of Mediterranean hospitality: Mediterranean-Levantine cooking led by Executive Chef Anas Shami, made for generous plates, long lunches and unhurried evenings. Mission Group’s other concepts include temper., Willow, Firebird by Suetomi, Carlitos, Casa Vostra, Chin Mee Chin and Ungrafted Vines.

About the Role
This role wears two hats. You’ll mainly be a Floor Supervisor, leading service on the floor and making sure every table is well looked after. You’ll also bring wine knowledge, recommending and serving wine with confidence and supporting our Assistant Manager / Sommelier, who leads PETRA’s wine programme. It’s a great fit for a service leader who loves wine and wants to grow on both fronts.

Key Responsibilities

Floor Supervision (main focus)

• Lead service on the floor during each shift, setting the tone for warm, attentive hospitality
• Brief the team before service, assign sections and manage the flow and pacing of service
• Guide, train and support service staff on the job
• Handle guest feedback and resolve issues promptly
• Support opening and closing, cash handling, POS checks and daily reports
• Uphold service, grooming, food safety and responsible alcohol service standards

Wine Service (supporting role)

• Recommend wines and pairings for PETRA’s Mediterranean-Levantine menu
• Present, open, decant and serve wine to service standards
• Support the Assistant Manager / Sommelier with cellar organisation, stock rotation and counts
• Help train service staff on wine basics and the wine list
• Support wine-focused events, tastings and special menus

Requirements

• At least 2–3 years of experience in restaurant service, including at least 1 year as a Captain or Supervisor
• Good working knowledge of wine, including major regions, grapes, styles and food pairing
• WSET Level 1/2 or CMS Introductory certification is an advantage; we’ll support candidates keen to work towards it
• Confident and personable, with strong leadership and communication skills
• Experience in premium, fine dining or wine-focused restaurants is an advantage
• Pre-opening experience is an advantage
• Valid WSQ Food Safety Course Level 1
• Able to work evenings, weekends and public holidays

What We Offer

• Competitive salary, with performance incentives
• Annual leave / medical and dental benefits / staff meals / uniforms provided
• Wine training and development, with a path towards a sommelier career
• Dining privileges across Mission Group concepts
• The chance to be part of a new restaurant’s story from its opening months
• Career growth within an expanding multi-concept hospitality group

Interested applicants may apply through MyCareersFuture. Only shortlisted candidates will be notified.