Membership & Events Executive

Key Responsibilities

Membership Engagement and Administration

• Support membership recruitment, renewals and retention initiatives.

• Engage existing and prospective members through email, telephone and personalised outreach.

• Respond promptly to membership enquiries and provide information on membership benefits, events and professional-development opportunities.

• Maintain accurate membership records, including renewals, payments and membership status.

• Gather member feedback and identify opportunities to improve the membership experience.

• Support the preparation of membership communications, newsletters and engagement activities.

Event Planning and Execution

• Coordinate seminars, workshops, networking sessions, conferences, industry awards and other MIS events.

• Manage event timelines, registration, venues, catering, audiovisual requirements, speakers and on-site arrangements.

• Liaise with vendors, venues, speakers, volunteers and internal departments to ensure smooth event delivery.

• Work with the marketing team to promote events through email, social media and the MIS website.

• Provide hands-on operational support before, during and after events.

• Prepare post-event reports covering attendance, feedback, expenditure and recommendations.

Partnerships, Sponsorships and Awards

• Support the identification and engagement of potential sponsors and industry partners.

• Assist in preparing sponsorship proposals and partnership packages.

• Maintain positive relationships with existing sponsors and partners.

• Promote MIS awards and participation opportunities to suitable organizations and nominees.

• Guide interested participants through the awards application process.

Awards Sales & Participation Growth:

• Promote award categories and participation opportunities to potential nominees.

• Develop targeted sales strategies to increase award entries and event attendance.

• Guide nominees through the application process and highlight the benefits of participation.

• Any other ad-hoc tasks as required.

Key Requirements

• At least one year of relevant experience in membership engagement, event coordination, customer engagement or a related function.

• Experience coordinating corporate events, seminars, conferences or networking activities would be advantageous.

• Strong organizational skills and attention to detail.

• Confident written and verbal communication skills.

• Comfortable engaging members, vendors, speakers, sponsors and senior stakeholders.

• Proactive, resourceful and willing to be hands-on during events.

• Able to manage multiple priorities and deadlines.

• Proficient in Microsoft Office; experience with membership databases, CRM, event-registration or email-marketing platforms would be advantageous.

• Able to support occasional evening or weekend events when required.

*Fresh graduates with relevant internship, student-club, association or event-organizing experience may also be considered.