Hostel Front Office Officer

Location: Chinatown / Lavender, Singapore

Salary: $2,300 – $2,500 per month

Employment Type: Full-Time

Working Hours: 9:00 AM – 6:00 PM (1-hour break)

Working Days: 5 days per week (2 off days on weekdays, rostered by Hostel Manager)

Commencement Date: 1 November 2026

Job Responsibilities

• Manage daily front desk operations and attend to residents’ enquiries.
• Assist with check-in, check-out and registration procedures.
• Provide friendly and professional customer service to residents and visitors.
• Handle incoming calls, emails and general administrative duties.
• Maintain accurate resident records and update relevant information in the system.
• Coordinate with housekeeping and maintenance teams to address residents’ requests.
• Handle feedback and complaints professionally.
• Rotate between Chinatown and Lavender outlets based on operational requirements.
• Perform other ad-hoc duties assigned by the Hostel Manager.

Job Requirements

• Basic computer literacy and administrative skills.
• Prior experience in front office, hospitality or customer service will be advantageous.
• Good communication and interpersonal skills.
• Friendly, responsible and service-oriented.
• Able to work independently and as part of a team.
• Comfortable working on weekends with off days scheduled on weekdays.
• Able to commence work on short notice is preferred.

Talents@Work Pte Ltd (21C0501)

Tan Jin Kai (R23115830)