*NO EXP NEEDED!* Commercial Operations Specialist @ Tuas (Pharma MNC, Up to $3.6k) #HFT

Job Responsibilities

• Handle customer orders and serve as the key contact for order-related enquiries.

• Process and verify customer orders for pricing, product details, quantities and delivery accuracy.

• Monitor order status and coordinate shipments with shipping agents, supply chain and internal teams.

• Manage product returns, replacements, credit/debit requests and customer complaints.

• Investigate customer claims and ensure timely resolution of issues.

• Maintain accurate order records and documentation in SAP and Salesforce.

• Liaise with Pricing and Contracts teams on quotations and pricing matters.

• Provide administrative, sales and supply chain support when required.

• Ensure compliance with company SOPs, customer service procedures and quality standards.

• Support process improvement initiatives to enhance efficiency and customer satisfaction.

Requirements

• Diploma or Degree in Business, Logistics, Supply Chain, Customer Service or a related discipline preferred. (No experience needed)

• Strong communication, coordination and problem-solving skills.

• Meticulous with good organisational and administrative abilities.

• Proficient in Microsoft Office; SAP or Salesforce experience is an advantage.
  

  For interested candidates, please submit your latest resume to [email protected]

  Jacqueline Fong Hsin Ting (R21103226)

  Recruit Express Pte Ltd

  Company Reg. No. 199601303W

  EA License Number: 99C4599