Admin & Customer Service Coordinator

Admin

• Update and maintain accurate customer information and transaction records, ensuring proper documentation and record-keeping.
• Assist in preparing reports and maintaining organised, accurate documentation.
• Provide administrative assistance to support the sales team's daily operations and business activities.
• Perform other duties and administrative tasks as assigned by management.

Customer Service

• Handle incoming calls and respond to enquiries from clients and other stakeholders professionally and promptly.
• Arrange and coordinate appointments between customers and salespersons.
• Follow up on customer enquiries and appointment arrangements to ensure timely communication and smooth coordination.

Requirements

• Preferably with 1–2 years of experience in administrative or customer service roles.
• Good communication and interpersonal skills.
• Organized, meticulous, and able to manage multiple tasks effectively.
• Able to work independently and as part of a team.
• Positive attitude and open to challenges.
• Responsible, proactive, and willing to learn.
• Proficient in Microsoft Office and basic administrative tools.