Payroll Associate

The Business Process Outsourcing team

Our Business process outsourcing team supports organisations looking to outsource business functions so that they can focus on core competencies, reduce costs and improve efficiencies. The services are categorised into two arms – first specialisation being in financial reporting and the second in payroll.

Our payroll arm is led by our partner in Employer Solutions. Spearheaded by friendly and supportive leaders who invest time in the career and development of their people, the members of the team can play an influential role in shaping the team culture and commercial direction. Each individual is trusted with the independence works closely with senior members of the team while also being direction and support.

Responsibilities

• Manage a portfolio of clients and perform end-to-end provide payroll support and Form IR8A and Form IR21 filings
• Liaise with clients to meet payroll and employer’s reporting deadlines
• Handle off-cycle payrolls
• Maintain payroll trackers and control checklists
• Stay updated on relevant developments and changes in statutory and regulatory obligations
• Support clients on ad-hoc requests, including queries from government institutions such as CPF Board, IRAS, etc.
• Manage and build client relationships
• Support payroll process improvement initiatives

Qualifications and requirements

• Recognised Diploma or Bachelor's degree in Accounting, Finance, Business, or other related fields
• Experience managing payroll operations within a payroll outsourcing environment
• Familiarity with payroll systems and software. Experience with JustLogin or similar payroll platforms will be advantageous
• Strong attention to detail and ability to multitask
• Ability to work with complex and detailed information
• Good writing and communication skills with good knowledge on Microsoft office
• Strong interpersonal skills in building rapport and collaborating effectively with others
• Familiarity with technology solutions, workflow improvements and payroll process automation will be an advantage
• Experience using Excel for data analysis, reconciliations and payroll reporting will be advantageous
• Demonstrated interest in improving processes, controls and operational efficiency will be highly regarded