Public Relations Officer

The Public Relations Officer will be the main contact between the project team and residents, Bukit Batok Town Council, grassroots organisations, and members of the public affected by the works. This is a part-time, ad-hoc role. More support may be needed during noisy or disruptive works or when urgent notices must be issued.

Primary responsibilities:

• Act as the main link between the site team and affected residents.

• Prepare and distribute notices before noisy, dusty, or disruptive work.

• Manage resident feedback through hotline, WhatsApp, or email, and coordinate replies with the site team.

• Maintain good communication with Bukit Batok Town Council, grassroots organizations, SLA, NEA, and other relevant parties.

• Attend site meetings, resident briefings, or dialogue sessions when required.

• Raise key resident concerns to the Manager/ Project Manager.

• Coordinate site notices, signage, safety information, pedestrian diversion details, and emergency contact numbers.

• Prepare simple reports on engagement activities, feedback received, and issues resolved.

• Explain construction progress and technical updates to residents in simple language.

Requirements:

• Diploma or Degree in Public Relations, Mass Communications, Social Work, or a related field or equivalent experience will be considered.

• Experience in community engagement, public relations, or customer service is preferred.

• Good spoken and written communication skills.

• Able to communicate politely and professionally with residents.

• Able to write clear notices, circulars, and short reports.

• Basic construction knowledge is useful, but training will be provided.

• Able to work independently and handle feedback calmly.

• Willing to work flexible, ad-hoc hours, including occasional evenings or weekends when needed.

• Familiarity with the Bukit Gombak Goodview Garden area is an advantage.

Other information:

• This is a part-time, ad-hoc role for the duration of the project. Working hours will depend on the construction schedule. More time may be needed during noisy work or when handling resident feedback. Exact hours, engagement period will be discussed with the successful candidate.

• Working Hour: 4 to 5 hours per day

• Required to be contactable for urgent matters during and outside working hours