Sales Adminitrator

Job Summary

We are looking for a detail-oriented and organised Sales Administrator to support our daily sales operations. The successful candidate will be responsible for processing sales orders, preparing sales-related documents, coordinating with internal departments and customers, and maintaining accurate sales records to ensure smooth and efficient order fulfilment.

Key Responsibilities

Sales Order Processing

• Prepare and process sales orders in the company's system.

• Verify the accuracy of order details, including product specifications, quantities, pricing and delivery information.

• Prepare quotations, invoices, order confirmations and other sales-related documents.

• Monitor order progress and provide timely updates to the sales team.

Customer and Internal Coordination

• Respond to customer enquiries regarding sales orders and delivery arrangements.

• Coordinate with warehouse, logistics and other relevant departments to ensure timely order fulfilment.

• Follow up on outstanding orders and communicate relevant updates to the sales team.

• Maintain clear and professional communication with customers and internal stakeholders.

Administrative Support

• Maintain accurate and up-to-date customer information, sales records and order documentation.

• Ensure proper filing and documentation of sales records and correspondence.

• Provide administrative support to the sales team to facilitate daily operations.

• Assist with ad-hoc administrative duties as assigned by management.

Requirements

• Minimum 1 year of relevant experience in sales administration, order processing or administrative support.

• Proficient in Microsoft Office applications and familiar with Microsoft Dynamics business systems.

• Good organisational skills and attention to detail.

• Good written and verbal communication skills.

• Able to manage multiple tasks and meet deadlines.

• Able to work independently and collaborate effectively with colleagues across different departments.