Temporary Patient Service Associate (PSA) #HYN

Job Overview

We are looking for friendly and proactive individuals to provide frontline assistance to patients at a healthcare facility. This role is suitable for individuals who enjoy interacting with people and are comfortable guiding patients in using digital healthcare services.

Job Responsibilities

• Promote the HealthHub app and assist patients with downloading and accessing the application.

• Guide patients in using self-registration kiosks and self-payment kiosks.

• Educate patients on available mobile payment options.

• Provide general assistance and support to patients as required.

• Approach patients proactively to offer guidance and answer basic queries.

• Help ensure patients have a smooth and convenient experience when accessing digital services.

Requirements

• Good communication and interpersonal skills.

• Comfortable assisting patients with basic digital applications and self-service kiosks.

• Prior customer service experience is an advantage.

• Able to commit to the required contract period.

Interested applicants, please email your detailed CV to:
[email protected]

All information will be treated with confidentiality and we regret that only selected candidates will be notified.

Consultant: Ashley Loo
Designation: Senior Recruiter
CEI Reg No: R2095115
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