Assistant Restaurant & Bar Manager

The Assistant Restaurant & Bar Manager shall assist in planning, organizing and giving direction of the overall F&B operation. He/she will provide administrative support, contribute to marketing and delivering each promotion of the outlet. The Assistant Restaurant & Bar Manager is responsible for its profitability, revenue generation and creating WOW experiences.

Outlet Operation

· Conduct departmental daily briefings to ensure that all pertinent information is well received by the team

· Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards

· Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service

· Handle guests’ complaints and comments tactfully and efficiently

· Handle all administration work pertaining to cashier/bar operations requirement and company’s policies

· Maintain department communication logbook and updated notice board

· Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests

· Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations

· Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features

· Ensure that LQA Standards, health, safety and security procedures are in place in the outlet

· Attend all briefings, meetings and trainings as assigned by management

· Perform proper handover and communication to the next shift

· Assist other food & beverage outlets with their operations during peak times or when required