customer service officer

Company Overview

A licensed Money Lender in Singapore, the client leads in providing personal loans and offers a comprehensive remuneration package for dynamic individuals to join their team.

Job Summary

Join as a Customer Service Officer to support client interactions and contribute to a positive customer experience in a fast-paced lending environment.

Responsibilities

• Respond to customer inquiries promptly to provide accurate information about loan products and services
• Assist customers with application processes to ensure smooth and efficient service delivery
• Maintain clear and professional communication to build trust and support customer satisfaction
• Collaborate with team members to resolve customer issues and improve service quality
• Follow company policies and procedures to ensure compliance and operational efficiency

Preferred competencies and qualifications

• Ability to start work immediately
• Willingness to work 5.5 days per week
• Open to candidates of all ages
• No prior experience required
  Office in Orchard Road
  Very Motivating Environment
  13th Month Bonus
  Starting pay from $2.8K include allowances