Restaurant Operations Manager

About Us
Venu Dindigul Briyani Pte. Ltd. is a Singapore-based South Indian restaurant known for authentic Dindigul-style briyani. We are growing and looking for a Restaurant Operations Manager to run our day-to-day operations and raise our standards as we expand.

Job Responsibilities
- Take full charge of daily restaurant operations, from opening to closing
- Set and enforce standard operating procedures for service, kitchen workflow and cleanliness
- Plan manpower, prepare staff rosters and manage attendance and performance
- Recruit, train and coach service and kitchen staff
- Control purchasing, inventory and wastage to keep food and operating costs within budget
- Track daily sales, cash and POS reports, and prepare weekly and monthly reports for management
- Coordinate with suppliers, delivery platforms and contractors, and oversee equipment maintenance
- Ensure compliance with NEA and SFA requirements, food hygiene standards and workplace safety rules
- Resolve customer complaints and improve service quality and speed
- Support new outlet openings, catering orders and promotions

Requirements
- Relevant restaurant operations experience; a diploma in Hospitality or F&B is an advantage
- At least 5 years of experience in F&B operations, with at least 2 years in a managerial role
- Experience managing a team of 10 or more staff
- Good knowledge of Indian cuisine and high-volume restaurant operations
- Strong planning, leadership and communication skills
- Familiar with POS systems, inventory control and sales reporting
- Food Safety Course Level 1 or willing to obtain one
- Able to work shifts, weekends and public holidays