Supply Chain Solutions Executive (Cross-Border / freight)

Job Purpose

Design and deliver end-to-end cross-border supply chain solutions for key accounts across automotive, semiconductor, and consumer goods industries, covering international transportation, customs & trade compliance, and value-added services — from requirement analysis and solution design to quotation, project implementation, and steady-state handover.

1. Solution Design & Development

• Analyze customer supply chain requirements and business objectives across outbound/inbound and inter-region trade scenarios (e.g., finished-vehicle export, cross-border standard-product trade, Southeast Asia parcel exchange).

• Design end-to-end cross-border logistics solutions covering air, ocean, multimodal transportation, customs clearance, and value-added services.

• Build reusable, standardized solution templates (“solution asset library”) to enable rapid replication and scaling of new business.

• Create customized solutions for new business development, tenders, and RFP/RFQ responses with full commercial quotation.

2. Customer Engagement & Consulting

• Act as a supply chain consultant to KA customers, identifying pain points in cross-border trade, compliance, and delivery performance.

• Translate customer requirements into actionable solution designs, operating models, and routable full-chain execution plans.

• Engage customers directly through solution presentations and high-frequency on-site/face-to-face collaboration with sales teams.

• Articulate clear value propositions to support sales conversion in target industries (automotive, semiconductor, consumer goods).

3. Costing, Pricing & Commercial Support

• Prepare detailed quotations and pricing structures aligned with service requirements and multi-leg transport cost composition.

• Evaluate trade-offs between cost, transit time, reliability, and compliance feasibility in solution design.

• Support commercial negotiations by explaining solution assumptions, customs routes, and service boundaries.

• Ensure solutions meet revenue and profitability targets, with track record of over-achieving revenue KPIs.

4. Cross-Functional Collaboration

• Coordinate with customs affairs, branch/network operations, overseas subsidiaries, and external freight forwarders to guarantee fulfillment of high-complexity projects.

• Align solution design with operational capabilities across countries and regions (Europe, Americas, Brazil, Mexico, Southeast Asia flows).

• Drive cross-region and cross-module resource collaboration for multi-country projects.

• Support implementation and smooth handover to operations teams.

5. Process Optimization & Knowledge Empowerment

• Document and standardize full-process operating procedures for cross-border business; promote adoption across business teams.

• Build and maintain industry solution libraries (high-tech, manufacturing & FMCG tracks) to reduce repeat effort and delivery risk.

• Explore new logistics models and digital/AI-assisted tools to improve efficiency.

6. Project Management & Implementation

• Lead complex cross-border projects from design to go-live.

• Develop implementation plans, timelines, and risk mitigation strategies across multiple stakeholders.

• Monitor post-implementation performance and drive corrective actions on clearance and delivery bottlenecks.

• Ensure on-time delivery of high-difficulty projects and smooth transition to steady-state operations.

7. Compliance Risk & Trade Expertise

• Apply hands-on knowledge of ATA Carnet, international air/ocean freight, third-country trade, and import/export customs clearance in solution design.

• Proactively identify cross-border fulfillment risks (customs holds, compliance gaps) and resolve blocking issues to improve clearance lead time.

• Use volume, lead-time, and cost data to validate solution effectiveness and support business decisions.

• Prepare management reports, business cases, and customer presentations in both Chinese and English.

• Bachelor's degree in Logistics, Supply Chain Management, International Business, or a related discipline. Candidates with equivalent relevant professional experience may also be considered.

• Relevant experience in international logistics, supply chain solutions, or freight forwarding, including project-based exposure to cross-border transportation and customs operations.

• Familiarity with multi-trade models preferred.

• Demonstrated ability to build standardized solution frameworks and scale reusable playbooks.

• Strong cross-functional coordination and stakeholder management across regions.

• Strong written and spoken English communication skills. Proficiency in Mandarin is required for regular communication with Mandarin-speaking customers and coordination with our China-based headquarters on cross-border logistics solutions and business matters.

• Data-driven mindset with proficiency in MS Office; AI-assisted productivity tools are a plus.