F&B SUPERVISOR

Job Summary

Manage daily operations of the catering team, ensuring high-quality food preparation, customer satisfaction, and compliance with food safety regulations. Lead employee training, handle customer relations, and support business growth through client engagement.

Responsibilities

• Manage daily operations of the catering team to ensure smooth and efficient service delivery
• Oversee food preparation in the kitchen and at function sites to meet customer satisfaction standards
• Address employee issues and conduct training to enhance team performance and service quality
• Develop new business by engaging potential clients and collaborating with customers to meet their catering needs
• Respond promptly and effectively to customer feedback to improve service and client experience
• Plan menus and maintain accurate inventory of food and serving supplies to support catering operations
• Ensure strict compliance with food safety and handling regulations to maintain health standards
• Perform additional duties as assigned by management to support business objectives

Required competencies and certifications

• Proficient in English communication to interact effectively with customers and team members
• Competent in using PC applications to organize tasks and manage operations efficiently
• Demonstrate initiative, strong work ethic, and a positive attitude to learn and contribute actively
• Exhibit strong communication and interpersonal skills to foster teamwork and client relationships