Senior Shipping Customer Service (Sea Freight / 5 day work week) AL70

Job Summary

Manage import, export and transshipment procedures while maintaining clear communication with customers and handling administrative tasks efficiently.

Responsibilities

• Manage import, export, and transshipment procedures using Portnet and related systems to ensure smooth cargo processing
• Respond promptly and accurately to a high volume of emails daily to maintain effective communication
• Address customer enquiries patiently over the phone to provide clear information and resolve concerns
• Remain calm under pressure and apply problem-solving skills to resolve operational issues effectively
• Perform accurate data entry and create documents using Word, Excel, and PowerPoint to support shipping operations
• Demonstrate a positive work attitude to contribute to a productive and collaborative team environment

HOW TO APPLY:

Interested applicants, please click on “ApplyNow” or submit your resume to [email protected]

Please include the followinginformation:

- Reason for leaving

- Expected Salary

We regret only shortlisted candidateswill be notified.

Important Note: Trust Recruit Pte Ltd iscommitted to safeguarding your personal data in accordance with the PersonalData Protection Act (PDPA).

Please read our privacy statement on ourcorporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Bong Cheong Leong (Alan)

EA Personnel Reg No: R25158271