IT Support Specialist (POS / Application)
About this job
- Prior POS system experience
- Proven track record in managing API data exchanges, inventory/warehouse applications, and vendor-coordinated system deployments to maintain.
- Market leading company
about the company
A market-leading company is expanding its technology and supply chain infrastructure across Southeast Asia.
about the job
- Configuring, maintaining, and troubleshooting POS software, terminals, payment devices, printers, and scanners across corporate headquarters and store locations.
- Executing routine catalog administration, including SKU creation, promotional pricing updates, menu configurations, and patch deployments.
- Monitoring API connectivity and automated data synchronization between outlet POS environments, inventory management, and warehouse management systems.
- Providing responsive Level 1 and Level 2 IT helpdesk support covering end-user computing, network connectivity, account provisioning, and new outlet launches.
- Coordinating User Acceptance Testing (UAT), third-party vendor escalations, and end-to-end technical rollouts for operational IT projects.
- Maintaining technical documentation, configuration records, and IT governance standards while providing occasional after-hours or weekend standby support. Skills and experience required
skills and experience required
Hands-on experience in POS support, application operations, or IT helpdesk environments.
Basic knowledge of POS hardware peripherals, database fundamentals, SQL querying, REST APIs, and basic network troubleshooting.
Proven experience managing third-party technology vendors, executing UAT cycles, and delivering end-to-end system implementations.
Whats on offer
This position offers hands-on exposure to large-scale retail technology ecosystems, opportunities to drive continuous system improvements, and ongoing professional development within a fast-paced, collaborative team.
To apply online please use the 'apply' function, alternatively you can reach me at
https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)
Market insight
17% below the medianExplore related jobs
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The employer lists $3,500 – $4,500 for this role at RANDSTAD PTE. LIMITED in Singapore. For comparison, the local market median is about 4 800 $ based on 67 052 similar offers.
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