ASSISTANT SUPERVISOR

We are seeking a dependable and proactive Assistant Supervisor to support the Supervisor in managing daily floor operations and guiding our frontline team. You will help oversee shift tasks, maintain quality and safety standards, and step in to lead operations when the Supervisor is away.

Responsibilities:

• Support Daily Operations: Assist in assigning daily tasks, monitoring floor workflows, and ensuring shift targets and deadlines are met smoothly.

• Guide & Train Staff: Help onboard, coach, and motivate team members on the floor to maintain high productivity and service standards.

• Enforce Safety & Quality: Ensure staff follow company SOPs, workplace safety guidelines, and hygiene/quality standards at all times.

• Resolve Frontline Issues: Address minor customer inquiries, complaints, or operational hiccups quickly, escalating major issues to the Supervisor.

• Monitor Stock & Equipment: Check daily supplies, assist with stock counts, minimize waste, and report any equipment faults promptly.

• Assist with Admin & Reporting: Help track staff attendance, shift handover logs, and daily operational checklists.

• 3 years of relevant working experience, preferably with some team-lead or senior frontline experience.

• Good communication, teamwork, and problem-solving skills in a fast-paced environment.

• Responsible, organized, and able to stay calm under pressure.