MANAGER

We are seeking an experienced and results-driven Manager to oversee our daily business operations, lead our team, and drive profitability. You will manage staff performance, maintain high service and quality standards, control operational budgets, and ensure company goals are achieved smoothly.

Responsibilities:

• Oversee Daily Operations: Plan, direct, and monitor all day-to-day operational workflows to ensure efficiency, productivity, and smooth execution.

• Lead & Develop Teams: Recruit, train, schedule, and evaluate supervisors and staff, fostering a positive, accountable, and high-performing work culture.

• Manage Budgets & Costs: Oversee operational budgets, monitor P&L performance, control inventory and labor costs, and identify ways to maximize profitability.

• Ensure Compliance & Quality: Enforce company SOPs, workplace safety , hygiene regulations , and customer service standards.

• Drive Customer Satisfaction: Handle escalated customer feedback, build strong client or vendor relationships, and continuously improve service delivery.

• Report & Strategize: Analyze operational KPIs, prepare regular performance reports for senior management, and implement growth or process-improvement initiatives.

Requirements:

• 4 years of relevant industry experience .

• Proven leadership, financial management, decision-making, and problem-solving skills.

• Strong communication skills and ability to thrive in a fast-paced environment.