SALES SUPERVISOR

Job Summary

We are looking for a motivated, results-driven and experienced Sales Supervisor to lead and manage our sales team in the food industry. The successful candidate will be responsible for driving sales growth, developing customer relationships, expanding market opportunities and ensuring the achievement of sales targets.

Key Responsibilities

1. Sales Team ManagementLead, supervise and motivate the sales team to achieve monthly and annual sales targets.Set sales objectives, monitor team performance and provide coaching and guidance.Conduct regular sales meetings and performance reviews.
2. Sales DevelopmentDevelop and implement effective sales strategies to increase revenue and market share.Identify new business opportunities and expand the customer base.Promote food products to restaurants, hotels, supermarkets, wholesalers, distributors and other food service customers.Build and maintain strong relationships with existing and potential customers.
3. Customer Relationship ManagementHandle customer enquiries, feedback and complaints professionally.Ensure high levels of customer satisfaction and service quality.Negotiate pricing, contracts and promotional arrangements within company guidelines.
4. Sales OperationsMonitor daily sales activities, customer orders and delivery coordination.Work closely with the purchasing, warehouse, logistics and operations teams to ensure smooth order fulfilment.Monitor product availability, stock movement and sales performance.Ensure proper sales documentation and reporting.
5. Market and Competitor Analysis Monitor market trends, customer preferences and competitor activities.Recommend new products, pricing strategies and promotional campaigns.Identify opportunities to introduce new food products and increase product penetration.
6. Sales Reporting Prepare regular sales reports, forecasts and business performance updates.Track sales targets, revenue, customer growth and sales team productivity.Report sales performance and business opportunities to management.