Service Crew (Bistro Bar)

Company Overview

ACID BAR PTE. LTD. has operated for 16 years at Emerald Hill, Orchard Road, offering alfresco dining for people-watching and an intimate indoor space with live music ambiance.

Job Summary

You will deliver excellent guest service by taking beverage orders, serving promptly, processing payments accurately, and ensuring a positive dining experience in a lively bar environment.

Responsibilities

• Greet and acknowledge guests promptly and warmly following company standards to create a welcoming atmosphere
• Take beverage orders accurately and serve drinks to guests in a timely manner
• Build rapport with guests to encourage loyalty and satisfaction
• Maintain up-to-date knowledge of the menu, promotions, and special offers to inform guests effectively
• Collect food orders from the kitchen and communicate guest preferences or allergies clearly to the chef
• Process and collect payments accurately from guests
• Clear and reset tables efficiently to prepare for the next service
• Complete closing duties including storing reusable goods, cleaning equipment, and tidying service areas
• Take ownership of ensuring every guest has a positive experience throughout their visit
• Work comfortably in a non-Halal environment
• Perform additional reasonable duties as assigned by Supervisors or Managers

Required competencies and certifications

• Demonstrated past experience as a server to deliver customer service tasks effectively
• Ability to work on a shift basis, 5 days per week, to support operational needs
• Food Safety & Hygiene certificate (if applicable)

Other Information

Benefits

• Overtime pay provided
• Staff meals provided
• Transportation provided for late night shifts
• Monthly incentive of $600
• Monthly Food & Bottle Incentives for orders taken
• Dental & Medical benefits up to $700 per calendar year
• Sign-on bonus at 3 and 6 months (up to $600)
• Performance Bonus and Annual Increment
• Attractive staff discounts at retail stores and F&B outlets
• Annual leave plus company leave up to 21 days
• A day off during birthday month (upon confirmation)