Customer Support Executive (Japanese Speaking)

- Oversee and manage daily customer service operations to ensure smooth and efficient service delivery.

- Handle incoming customer enquiries, requests, and feedback via phone and email.

- Support the operations team in carrying out daily activities and achieving objectives related to assigned tasks.

- Perform other administrative duties as assigned.

- Diploma, Degree, or equivalent qualification.

- Fluent in English, with the ability to communicate effectively with Japanese-speaking customers in Japanese.

- Minimum 1 year of experience in customer service and administrative support.

- Proficient in Microsoft Office, particularly Excel and Word.

- Positive attitude, willingness to learn, strong organizational skills, and ability to multitask.

- Strong interpersonal skills and ability to communicate effectively with people at all levels.