Procurement Excellence Manager, Ikano Retail

About the job

The Ikano Retail procurement team drives value, responsible sourcing and strong governance across five markets spanning Southeast Asia and Mexico. We work closely with the business to manage risk and continuously improve and strengthen the procurement capabilities. Reporting to the Head of Procurement, you will lead procurement excellence, strengthen supplier management and embed common standards to continuously improve performance.

Your primary assignment:

Process and governance

• Design and maintain end-to-end procurement policies, processes and controls, from demand and sourcing through contracting, purchasing and supplier management;
• Set clear process ownership and approval rules. Work with Internal Audit and country teams to assess controls, address findings and track corrective actions;
• Embed responsible sourcing and supplier risk into procurement practices and oversee the IWAY programme through the IWAY Lead;
• Lead the rollout of procurement policies and standard operating procedures, aligning it with the deployment of e-procurement systems.

Procurement transformation

• Turn regional procurement strategy into a roadmap. Lead projects across countries, secure senior stakeholder buy-in and build adoption through training and practical guidance;
• Partner with Digital and Finance on the Source-to-Pay (S2P) rollout in Ivalua, shaping procurement workflows and controls and supporting adoption across markets.

Process Improvement

• Asses how well procurement processes and systems deliver expected benefits, and identify where performance falls short;
• Analyse data to pinpoint bottlenecks and prioritise changes that reduce delays, rework and manual effort;
• Track system performance across markets, report continuous improvement KPIs to Procurement Leadership and support the Head of Procurement in setting targets;
• Lead initiatives to digitise and automate workflows and remove steps that add no value.

Digitalisation, Automation & AI Enablement

• Identify and automate repeatable procurement tasks through digital workflows and self-service tools;
• Work with Digital and business teams to improve Ivalua source-to-pay (S2P) system;
• Use dashboards and advanced analytics to guide procurement decisions and measure improvements;
• Pilot responsible uses of AI, such as contract insights, guided buying and coordination across procurement workflows.

Stakeholder Engagement & Change Management

• Develop practical solutions with local procurement team, business stakeholders and functional leaders;
• Lead change activities to help teams adopt new processes, tools and ways of working;
• Build relationships across markets and functions to align priorities and influence decisions;
• Communicate progress, benefits and actions needed throughout the transformation.

Your profile

• You have proven experience in procurement processes, governance and transformation, turning strategy into sustainable improvements across functions or markets;
• You bring strong knowledge of sourcing, contracting, supplier risk, procurement controls and responsible sourcing. IKEA IWAY knowledge is an advantage;
• You use data, process improvement methods and digital procurement tools to simplify ways of working and improve efficiency, quality and compliance. Experience with Ivalua or a similar platform is a plus;
• You have a relevant degree or equivalent experience, with the confidence to influence senior stakeholders, coach others and lead change. CIPS, Lean, project or change management qualifications are advantageous.