IT Support Technician #10520

Job Description

• Industry/ Organization Type: Defence & Security Technology
• Position Title: IT Support Technician
• Working Location: Changi
• Working Hours: 5 days (Mon to Fri: 9am – 6pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide first-level IT support and troubleshoot hardware, software and network issues.
• Install, configure and maintain computers, laptops and other IT equipment.
• Manage user accounts, passwords and access permissions.
• Perform system updates, software installations and routine maintenance.
• Record support tickets, troubleshooting steps and resolutions.
• Support cybersecurity activities, including antivirus patch updates on offline servers and user security awareness.
• Coordinate with vendors and escalate complex issues to senior engineers.
• Perform other duties as assigned.

APPLY NOW!!!

• Higher NITEC or Diploma in Information Technology, Computer Science or a related field.
• Preferably 1–3 years of experience in IT support, helpdesk or desktop support.
• Basic knowledge of Windows, Microsoft 365, networking and hardware troubleshooting.
• Familiarity with Active Directory, antivirus management, TCP/IP, Wi-Fi and VPN troubleshooting is an advantage.
• IT certifications such as CompTIA A+, Network+ or Microsoft Fundamentals, and C++ programming skills are advantageous.
• Candidates with no prior experience are welcome to apply. Training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #10520 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

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