Temp Officer (Communications)

Job Scope:
Media Relations Support

• Maintain and update the NRF (National Research Foundation) media contact database, including journalists, editors, and media outlets across print, broadcast, and digital platforms;
• Assist in coordinating media accreditation and logistics for NRF events, press conferences, and official visits, including liaison with media representatives on-site;
• Support the preparation of media briefs and materials ahead of interviews, press conferences, and public engagements;
• Track and compile media enquiries and responses, and maintain a record of media interactions.

Ad-hoc On-site Event Support

• Provide on-site media support at NRF events, including registration, and coordination of media-related logistics and operations;
• Assist with media liaison duties on-site, providing coordination support for accredited media representatives and during media interviews/briefings/showcases;
• Support the preparation, printing, and distribution of press kits for media at events, including fact sheets, backgrounders, programme information, and multimedia materials
• Maintain proper filing records and archiving of press kits, media materials, and event documentation after each event
• Assist in post-event administrative follow-up, including compiling media attendance records and feedback where applicable.

Digital Repository and Photo Asset Management

• Manage and maintain NRF’s digital repositories, including SharePoint and Google Drive accounts, ensuring files are properly organised, named, and accessible to the relevant team members;
• Conduct regular housekeeping of shared drives and repositories, including archiving processes, and ensuring consistent folder structures and naming conventions
• Manage the NRF photo repository, including indexing, tagging, and archiving images from events, official visits, and media engagements to ensure ease of retrieval
• Coordinate with photographers and videographers to ensure timely delivery and proper filing of multimedia assets

Quality Service Manager (QSM) Mailbox Management

• Monitor and manage the NRF Quality Service Manager (QSM) mailbox, ensuring all incoming feedback, enquiries, and complaints are acknowledged and routed to the appropriate officers in a timely manner;
• Maintain a tracking log of all QSM cases, including date received, nature of feedback, assigned officer, and resolution status;
• Follow up with the Comms team to ensure QSM cases are resolved within stipulated service standards and timelines.

Asset Stocktaking and Inventory Management

• Conduct regular stocktaking of the Communications Directorate’s physical assets, including event equipment, collateral, branded merchandise, and AV materials;
• Maintain an up-to-date inventory register, tracking asset condition, location, and usage, especially during and after events;
• Flag items requiring repair, replacement, or disposal, and assist in processing the necessary administrative actions.

Administrative and Operational Support

• Maintain the Communications Directorate’s filing systems, procurement records, and vendor documentation;
• Support the coordination of communications-related procurement, including vendor quotations, purchase orders, and invoice processing;
• Participate in ad hoc communications initiatives and cross-directorate projects as assigned.

Requirements:

• Background in Communications, Journalism, Public Relations, Media Studies, or a related field is preferred
• Minimum 1–2 years of experience in a communications, public relations, or media-related role
• Strong writing, editing, and proofreading skills
• Experience with digital asset management, SharePoint, or Google Drive administration is an advantage
• Experience in procurement is a plus
• Good organisational skills with the ability to manage multiple tasks and deadlines;
• Strong interpersonal and stakeholder management skills;
• Ability to work independently as well as collaboratively within a team.

Working Hours: Mondays to Thursdays: 8.30am to 6.00pm, Fridays: 8.30am to 5.30pm

Contract Period: 11 months

Salary: $3300/month

Location: High Street (City Hall)

EA License No.: 96C4864

Reg No.: R26159658 BRANN LEONG CHUN HOE