Senior Technical Business Analyst (Banking – Cards & Payments)

Key Responsibilities

Requirements & analysis

• Run discovery workshops with business, operations and product owners; translate needs into BRD/FRD, user stories and acceptance criteria.
• Conduct fit-gap and impact analysis across upstream and downstream systems (card host, switch, channels, GL, CRM, data platforms), including non-functional requirements such as performance, availability, security and auditability.

Solution & integration design

• Produce and validate API contracts(Swagger/Open API), interface specifications, sequence diagrams, data mappings(JSON, XML, ISO 8583, flat files), error codes and reconciliation rules.
• Review technical design specifications against enterprise architecture standards and the bank's technology risk controls; lead design walkthroughs with architects, testers and business users.

Testing & quality

• Shape the test strategy with the Test Lead; ensure SIT, UAT, regression and performance coverage of critical journeys, including scheme certification and exception scenarios.
• Guide testers and users on parameter configuration, end-to-end reconciliation and scenario design; drive defect triage and clear root-cause analysis.

Release & stabilisation

• Prepare cutover and rollback plans, CAB submissions and go-live readiness checks; support hypercare and early-life stabilisation.

Governance & stakeholders

• Maintain risks, assumptions, issues and dependencies (RAID) for your scope and escalate early with mitigation options.
• Present clearly to senior and non-technical stakeholders; coach junior and functional BAs on analysis and documentation standards.

Requirements

• 6+ years as a Business Analyst, Technical BA or Systems Analyst in banking or financial services, including at least 3 years in cards and/or payments.
• Hands-on delivery on a cards platform (e.g.,VisionPLUS, Cardlink, Way4 or equivalent) within the last 2–3 years, covering card lifecycle, authorisation, clearing and settlement, and online and batch interfaces.
• Writes integration specifications independently– REST APIs, events/messaging and batch files – with data mapping, and uses SQL to query and validate data.
• Has taken requirements through SIT/UAT, cutover and post-go-live in a regulated bank environment with formal SDLC and CAB/change control.
• Excellent written and spoken English; runs workshops and presents confidently to senior stakeholders.

Good to Have

• Rewards and loyalty design and operations: earn/burn rules, adjustments, provisioning and partner integrations.
• Visa/Mastercard scheme mandates and certification, EMV, 3-D Secure and tokenisation; GL mapping and reconciliation.
• Singapore payment rails and standards: FAST, PayNow, GIRO, NETS and ISO 20022.
• Singapore regulatory context: MAS Technology Risk Management (TRM) Guidelines, MAS outsourcing expectations, PDPA, PCI-DSS, and scam controls under the Shared Responsibility Framework.
• Agile delivery in squads (Scrum/SAFe) alongside waterfall governance.
• Uses data and AI tools to speed up analysis(data profiling, Gen AI-assisted documentation) within bank-approved controls.
• Tools: JIRA/Confluence, Visio/Draw.io(BPMN/UML), Swagger/Postman, ALM/Xray/Zephyr.

Education & Certifications

• Degree in Information Systems, Computer Science, Business or a related field.
• Valued but not required: CBAP/CCBA,CSM/PSPO/SAFe, ITIL, PCI-DSS awareness.

We regret that only shortlisted candidates will be notified

Interested applicants please send your updated resume to [email protected]

Noga Lim Wei Loong

Registration Number: R1329872

EA License Number: 10C3804

Contact Number: 6950 9728

People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705

http://www.peopleprofilers.com