SALES OPERATION MANAGEMENT COORDINATOR

We are seeking an organized and detail-oriented Sales Operations Management Coordinator to streamline our sales processes, manage sales data, and support the sales leadership team. You will coordinate order workflows, maintain CRM accuracy, generate performance reports, and ensure smooth alignment between sales, operations, and finance.

Responsibilities:

• Coordinate Sales Workflows: Support daily sales operations by managing order processing, quotations, contracts, and delivery schedules between sales staff and operations/logistics teams.

• Manage CRM & Sales Data: Maintain accurate client records, sales pipelines, pricing lists, and product catalogs in the CRM/ERP system.

• Generate Reports & Analytics: Compile daily, weekly, and monthly sales reports, track KPIs, and analyze sales trends to support management forecasting and decision-making.

• Support Sales Team & Promotions: Assist the Sales Manager with campaign rollouts, promotional tracking, commission calculations, and sales onboarding materials.

• Handle Client & Vendor Coordination: Follow up on client inquiries, order statuses, billing discrepancies, and documentation to ensure seamless customer service.

• Improve Processes & Compliance: Identify bottlenecks in sales administration, update standard operating procedures (SOPs), and ensure compliance with company policies.

Requirements:

• Bachelor’s degree in Business Administration, Supply Chain, Marketing, or a related field.

• 4 years of experience in sales operations, sales coordination, or administrative management.

• Proficient in Microsoft Excel and CRM/ERP systems.

• Strong organizational, analytical, and cross-departmental communication skills with high attention to detail.