Senior/IT Operations Engineer - HR Systems (Infrastructure & Systems)

The Job:

You will support and maintain the HR Systems platform from an infrastructure and operations perspective. This is NOT an SAP HR Functional / SuccessFactors Config role. You will not be configuring payroll or HR workflows. You will be the technical owner who keeps the HR system secure, available, and compliant.

The Role:

• Manage and maintain mission-critical Windows Server and Red Hat Enterprise Linux (RHEL) servers supporting HR Systems in on-premise / hybrid environments, ensuring high availability and security compliance.

• Deploy monthly WSUS updates and patch COTS / open-source software to address security vulnerabilities and maintain operational readiness.

• Lead server OS upgrade initiatives to improve infrastructure stability and extend system lifecycle.

• Troubleshoot and resolve server, database, and network-related issues using SQL and networking fundamentals.

• Develop PowerShell and Python automation scripts to reduce manual operational workload and improve deployment efficiency.

• Monitor system health, manage system logs, and coordinate with HR system vendors / SAP support teams for incident resolution.

• Support user access reviews, audit evidence collection, and compliance reporting for HR Systems.

• Collaborate with cross-functional teams, HR stakeholders, and IT security to support customer requirements and optimise system performance.

• Maintain system documentation, runbooks, and SOPs for HR Systems operations.

The Requirements:

• Degree in Engineering, Computer Science, IT, or related field.

• 2-4 years experience as Systems Engineer / Infrastructure Engineer / IT Ops Engineer.

• Came from a mission-critical infrastructure background - not from SAP HR.

• Strong hands-on experience in Windows Server and Linux (RHEL) administration.

• Experience in system patching (WSUS), security vulnerability remediation, and server hardening.

• Working knowledge of SQL for troubleshooting and data checks.

• Good understanding of server, database, and network troubleshooting.

• Ability to work in a high-compliance environment handling sensitive data.

• Able to secure security clearance (required due to project sensitivity).

Good to Have:

• Experience with Cloud Platforms: AWS / Azure.

• Experience supporting enterprise applications / HR Systems / SAP from an infrastructure perspective (although an advantage: functional SAP HR knowledge is NOT required - you will be trained on the HR application).

• Experience with HTML / CSS for front-end enhancements / troubleshooting.

• Hands-on scripting in PowerShell and Python for automation.

• Experience in mission-critical, defence, government, or GLC environments.

To Apply:

Please send your latest CV in MS Word format to [email protected]

Appreciate the interest of all applicants; however only shortlisted candidates will be notified.

EA Licence No: 20S0237