Senior Operations Manager (West / Medical Device Manufacturing) [SAS]

Oversee daily operations of contract manufacturing programmes, ensuring alignment with customer expectations and business objectives.

Drive overall operational performance across safety, quality, delivery, cost, productivity, capacity and customer satisfaction.

Lead cross-functional teams to ensure production schedules, shipment commitments and customer requirements are met.

Plan and allocate manpower, equipment, tooling, materials and production capacity to support operational demands and business growth.

Proactively identify and resolve material shortages, capacity constraints, quality issues and potential delivery disruptions.

Act as the key operational liaison for customers, conducting regular reviews on production progress, delivery performance, quality, capacity and improvement initiatives.

Oversee NPI, product transfers, validation, production ramp-up and mass-production activities, ensuring manufacturing readiness prior to launch.

Drive manufacturing efficiency and productivity improvements through cycle-time reduction, line balancing, yield improvement, OEE optimisation, manpower utilisation and reduction of scrap and rework.

Monitor operational KPIs, lead root-cause investigations and corrective actions, and implement cost-saving initiatives while maintaining quality standards.

Support customer and regulatory audits while fostering a culture of accountability, teamwork, workplace safety, quality and continuous improvement.

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