Student Management officer

The Services required are set out as follows:

1) Programme Management & Follow-up

a) Track student attendance for corrective programmes, issue timelyreminders and follow-up on cases of non-compliance

b) Coordinate session rescheduling and maintain communication with parentsregarding student progress

2) Campus Supervision & Student Engagement

a) Conduct regular patrols during recess and lunch periods in classroomblocks and common areas to monitor student behaviour, address inappropriateconduct, and ensure no mobile phone usage.

b) Proactively interact and engage with students to deter misconduct andguide positive behaviour

c) Assist in facilitating restorative conversations and processes betweenoffenders and victims, where appropriate and when the victim is ready.

d) Support the delivery of corrective counselling to help studentsunderstand the consequences of their actions and take responsibility for theirbehaviour.

3) Incident Response & Student Interaction

a) Serve as part of the immediate response team for emerging studentbehavioural incidents to stabilize the situation through effectivecommunication and intervention techniques

b) Identify and engage with students involved in incidents to steer themtowards positive behaviour

c) Liaise with HOD Student Management and other school personnel for casehandovers with initial fact-finding, and draft reports.

4) Corrective Programme Supervision

a) Oversee the programme to ensure task completion and maintainappropriate conduct

b) Engage with students during supervision to reinforce positive behavioural expectations.

c) Support out-of-school patrol duties alongside senior staff members.

5) Parent and Stakeholders Engagement

a) Facilitate timely and effective communication with parents and guardians regarding disciplinary cases, keeping them informed of the school’s actions and follow-up measures.

b) Support the school in engaging parents as partners in the student’s rehabilitation and behavioural improvement.

The Personnel shall have at least the following qualifications, skills and experience:

• • Minimum GCE 'O' Level or equivalent qualification

• • 3 year of previous experience in investigative work

The Personnel should possess the following personal attributes:

• • Strong communication and interpersonal skills with ability to engage effectively with adolescents.

• • Ability to remain calm under pressure and handle challenging situations.

• • Ability to build rapport with students whilst maintaining authority.

• • Strong sense of responsibility and integrity.

• • Ability to work collaboratively with school staff and parents.

• • Commitment to student welfare and positive behavioural change.

• • Proactive approach to preventing misconduct through positive engagement.