Catering Operations Executive

Love logistics, planning and making things happen? Join our team!

At Manna Pot Catering, we believe great food deserves great service. Behind every successful catering delivery is a well-coordinated team, an efficient delivery plan and someone who makes sure everything runs smoothly.

We are looking for a proactive and hands-on Catering Operations Executive to join our growing team! If you enjoy coordinating logistics, planning delivery routes, solving operational challenges and working in a fast-paced environment, we would love to hear from you.

Job Description
· Supervise and manage a team of operations staff to ensure the highest level of efficiency in the delivery of services and SOPs to customers in accordance with the catering agreement or contracts.

· Assist the Catering Operations Manager with the catering operations.

· Enforce compliance to the mandatory hygiene standards and requirements.

· Ensure that kitchen operations meet delivery timeline and inventory integrity.

· Create and enforce the best operational procedures.

· Scheduling of daily delivery and resolving daily delivery issues

· Work closely with Kitchen and Sales departments to address operational challenges, implement best practices, and maintain high standards of service.

· Optimize the entire operations workflow including warehousing and storage

· Implement and enforce clear operational hygiene standards and processes

· Oversee and monitor all operations and logistics for all catering events

· Manage manpower planning to suit different catering needs

· Complete customer deliveries and requests

· Act as backup for other customer service and drivers during their absence

· Coordinate vehicle repairs and routine maintenance with the workshop.

· Responsible for team performance and discipline

· Coordinate ad-hoc emergency response and incident reporting

· Any other ad-hoc tasks assigned from time to time.