Platform Engineer

Job Description:

We are looking for an experienced Platform Resident Engineer to provide onsite L1/L2 operational support for Windows Server and VMware virtualization infrastructure. The candidate will be responsible for maintaining platform stability, availability, security, and performance.

Key Responsibilities:

• Provide L1/L2 support for Windows Server and VMware infrastructure.

• Administer Windows Server 2016, 2019 and 2022.

• Manage Active Directory, Group Policy (GPO), DNS and DHCP.

• Support VMware vSphere, ESXi and vCenter environments.

• Perform VM provisioning, migration, cloning and resource allocation.

• Monitor system health, performance and platform availability.

• Handle troubleshooting, incident management and service requests.

• Perform OS patching, security updates and vulnerability remediation.

• Implement approved infrastructure changes and maintenance activities.

• Maintain technical documentation, SOPs and operational runbooks.

Requirements:

• 4–6 years of hands-on experience in Windows Server and VMware infrastructure support.

• Strong experience in Windows Server administration and troubleshooting.

• Good knowledge of Active Directory, GPO, DNS and DHCP.

• Hands-on experience with VMware vSphere, ESXi and vCenter.

• Experience in enterprise production environments and L1/L2 support.

• Good knowledge of ITIL incident, problem and change management.

• Strong communication and troubleshooting skills.

• Mandatory: VMware Certified Professional (VCP) certification.