Jewellery Sales Consultant (Jewel Changi Aiport)

Jewellery Sales Consultant

Senior & Junior Positions Available
Pearly Lustre | Jewel Changi Airport

Share Singapore’s Jewellery Story with the World

Enjoy meeting people, styling jewellery and achieving sales goals? Join Pearly Lustre at Jewel Changi Airport, where you will welcome local shoppers and visitors from around the world.

We are looking for experienced sales professionals and aspiring retail talents who take pride in personal service and want to build a rewarding career in jewellery retail.

About Pearly Lustre

Pearly Lustre is a Singapore designer pearl jewellery brand where pearls meet fashion. Recognised under Enterprise Singapore’s Made With Passion initiative, we create contemporary jewellery inspired by Singapore stories, craftsmanship and the natural beauty of pearls.

Help customers discover a piece that reflects their style, celebrates a special occasion or becomes a meaningful gift from Singapore.

Why Join Us?

• Senior Sales: Total monthly earnings of S$3,000–S$7,000+

• Junior Sales: Total monthly earnings of S$2,500–S$5,000+

• Earnings comprise basic salary, commission and incentives, with commission and incentives dependent on sales performance

• Two off-days per week

• Healthcare allowance, annual leave and staff purchase privileges

• Training in pearl knowledge, jewellery styling, customer service and sales

• Opportunities to progress into supervisory and management roles based on performance

• Work at Jewel Changi Airport, serving a diverse mix of local and international customers

Your Role

• Deliver personalised service: understand each customer’s needs and recommend suitable jewellery, styling combinations and gifts.

• Drive sales: work towards individual and store targets through attentive service, product knowledge and confident recommendations.

• Tell our brand story: introduce customers to our pearls, craftsmanship and collection inspirations.

• Build customer relationships: provide thoughtful follow-up and encourage repeat visits and referrals.

• Maintain presentation standards: keep jewellery displays and the store welcoming, organised and well presented.

• Support daily operations: handle cashiering accurately, assist with stock checks and care for jewellery.

• Respond to customer enquiries professionally and work collaboratively with your team.

Additional Responsibilities for Senior Sales

• Set a strong example in sales, service and daily store standards.

• Guide junior colleagues in product knowledge, selling skills and customer care.

• Support the store’s person-in-charge with daily sales priorities and operations.

• Assist with stock accuracy, reporting and display execution.

Who We’re Looking For

Senior Sales

• Relevant sales experience in jewellery, luxury retail, premium fashion or a related retail environment.

• A strong sales record and confidence in serving different customer needs.

• Experience coaching colleagues or supporting store operations is an advantage.

Junior Sales

• An interest in jewellery, fashion and customer service.

• A positive attitude, willingness to learn and motivation to achieve sales goals.

• Previous retail or customer service experience is an advantage; candidates starting their retail careers are welcome.

For All Candidates

• Friendly, well presented and confident communicating with customers.

• Sales-driven, responsible and dependable.

• Comfortable serving local and international visitors.

• Willing to work retail shifts, weekends and public holidays.

Working Schedule

• Five working days per week, with two rostered off-days.

• Retail shifts: 10:00am–8:00pm or 12:00pm–10:00pm.

• Includes weekends and public holidays.

Apply

Please submit your CV, expected salary and earliest available start date, indicating whether you are applying for a Senior or Junior Sales Consultant position at Jewel Changi Airport.

Bring your passion for service and sales, and grow your jewellery retail career with Pearly Lustre.