Sales Support Executive

[Job ID: 1688033]

Responsibilities

• Generate timely and accurate quotations for customers and sales teams.
• Manage order processing activities and coordinate delivery schedules to ensure fulfilment targets are met.
• Support sales team members in achieving order intake, sales turnover, and gross profit objectives.
• Respond to customer enquiries and provide clarification on quotations, orders, and delivery status.
• Liaise with Finance, Order Processing, Service Operations, and other internal stakeholders to resolve operational queries.
• Coordinate with supporting departments and external vendors to streamline administrative processes and improve efficiency.
• Monitor and expedite deliveries to ensure timely completion of customer orders.
• Maintain strong customer relationships and identify potential business opportunities.
• Adapt to changing priorities and manage high volumes of requests within demanding timelines.
• Perform other ad hoc duties as assigned.

Requirements

• Minimum 3 years of experience in sales support, customer service support, or order administration.
• Prior experience in quotation preparation and order processing.
• Proficiency in Microsoft Office applications, including Excel and Word.
• Experience using SAP, ERP systems, or related business applications.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

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We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan

EA Personnel Reg. No.: R1549767

EA License No.: 07C5771