HR & Office Administration Manager

[Job ID: 1698133]

Responsibilities

• Manage the full spectrum of HR operations, including recruitment, onboarding, payroll, benefits administration, leave management, employee records, and employee lifecycle activities.
• Lead, supervise, and review the HR and administration team's work to ensure accuracy, confidentiality, and timely service delivery.
• Develop, review, and implement HR policies and procedures in compliance with Singapore employment legislation and corporate requirements.
• Partner with management on manpower planning, talent development, succession planning, and organisational development initiatives.
• Identify training needs, develop learning roadmaps, and coordinate employee training programmes and evaluations.
• Oversee performance management processes and support managers in handling employee performance matters.
• Advise stakeholders on HR policies, employment matters, and employee relations issues while maintaining confidentiality.
• Manage employee group insurance programmes, including renewals and coordination with insurers or brokers.
• Ensure timely submission of statutory HR filings, government surveys, and regulatory requirements.
• Drive continuous improvement of HR processes, systems, and service delivery standards.
• Oversee daily office administration, facilities management, vendor relationships, service contracts, supplies, and maintenance activities.
• Coordinate office projects, company events, administrative initiatives, and corporate secretarial matters with external service providers.
• Support data protection practices in collaboration with the Data Protection Officer and relevant departments.
• Implement and maintain internal controls, approval procedures, access controls, and documentation standards across HR and administration functions.
• Coordinate internal audits, compliance reviews, corrective actions, and reporting to support governance requirements.
• Allocate work, coach team members, monitor service standards, and support the Senior Manager on departmental objectives and projects.

Requirements

• Minimum 8 years of relevant experience across the full spectrum of HR and office administration functions.
• At least 2 years of team leadership or supervisory experience.
• IHRP-CP or IHRP-SP certification.
• Strong knowledge of Singapore employment legislation, payroll administration, and statutory compliance requirements.
• Experience coordinating corporate secretarial matters with appointed service providers.
• Familiarity with Personal Data Protection Act (PDPA) requirements and internal control frameworks.
• Experience supporting internal audits, compliance reviews, and corrective action tracking.

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EA Personnel Name: Gary Ho Cheng Xuan

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