Workplace Ambassador

Job Responsibilities

Site Operations

• Create a comfortable, welcoming and hospitable experience for employees and their guest
• Boost agility in the workplace by managing up-to-date visitor information
• Handle internal & external calls and correspondence
• Anticipate client needs through observation to create memorable experiences
• Manage stationery requisition and related inventory management
• Ad-hoc responsibilities assigned by Workplace Manager

Customer Services

• Foster a sense of community and create happiness at work for our team, our client and their guest
• Creating a welcoming environment for clients, (internal/external) customers by providing authentic, caring and timely service

Visitor Management

• Provide personable and efficient visitor registration services
• Ensure regulatory compliance in managing visitor access through clients Visitor Management Systems (VMS)
• Enhance safety and security of our client’s facility by management of visitor movement
• Execute emergency response plan to ensure safety of client and guest when necessary

Concierge Services

• Deliver concierge service with local expertise and insider knowledge
• Manage transportations request from visitors and employees

Conference Meeting Room Booking

• Assist & educate client to achieve optimization and efficiency for meeting room bookings.
• Enhance user comfort and services by efficient turnaround of meeting rooms.
• Plan experiences and community events within and beyond the office, that unite people and inject fun into the workplace.

Mail Delivery Services

• Organize receipt and deliveries of all mails and courier services
• Manage mail distribution records and mail logs

Qualificatons

• 2-years’ experience in Hospitality and/or Tourism sector or related professional area
• Prior experience to manage meeting room services is an advantage
• Diploma from an accredited institute