Service Crew

Company Overview

O.D.D Ramen & Diner began as a pop-up project exploring the potential of fish-based ramen in the Singapore market. Today, we are challenging ourselves to evolve into a multi-concept dining destination that transforms throughout the day — serving ramen by day and Japanese-Western fusion dishes by night.

Our kitchen is led by chefs with experience from a reputable Kaiseki Omakase restaurant, bringing together Japanese culinary techniques with modern and creative Western interpretations.

We are looking for passionate, driven, and curious individuals who are excited to work in a dynamic Japanese-Fusion establishment. We are seeking team members to ensure excellent guest experiences, maintain food and service standards, and drive customer satisfaction.

Come be part of O.D.D Ramen & Diner and grow with us as we continue to create something different.

Job Scope

• Achieve high standards of service, performance, and professionalism.

• Ensure consistent delivery of exceptional guest experiences and handle customer feedback, enquiries, and complaints promptly and professionally.

• Monitor reservations, seating arrangements, table turnover, and service workflow to ensure a smooth guest journey.

• Ensure compliance with company policies, SOPs, food safety, health, hygiene, and workplace safety requirements.

• Maintain a high standard of restaurant presentation, cleanliness, ambience, and overall operational readiness.

• Ensure proper cash handling, cashiering procedures, and daily operational reporting are carried out accurately.

• Build strong relationships with guests and identify opportunities to enhance customer loyalty and overall dining experience.

• Perform any other duties and responsibilities as assigned by the Manager, Owners or Head Chef

Qualifications

• Minimally 1-2 years of experience in and F&B or hospitality establishment

• Strong understanding of restaurant operations, service standards, inventory management, and cost control.

• Customer-focused with excellent communication, interpersonal, and problem-solving skills.

• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.

• Proactive, hands-on, and solution-oriented with a strong sense of ownership and accountability.

• Collaborative spirit with a positive team mindset

• Knowledgeable with food safety and sanitation regulations

Salary & Benefits:

• Employment Type: Full-time

• Monthly Salary: Competitive Market Salary

• Off-Days: Every Sunday + 2 Days

• Yearly performance-based bonus

• Medical coverage, including GP visits and hospitalization

• Creative and collaborative work culture