Airfreight Import Executive [SL]

Handle airfreight import shipments from arrival to final delivery and billing.

Prepare and check shipment documents and arrange customs clearance.

Coordinate deliveries with trucking partners and relevant service providers.

Communicate with customers regarding shipment status, enquiries, and operational issues.

Liaise with airlines, ground handling agents, customs, and internal departments.

Monitor shipment progress and ensure timely delivery.

Resolve shipment delays, documentation issues, and customs-related matters.

Maintain accurate shipment records and reports.

Guide junior staff on import procedures and documentation.

Identify ways to improve operational efficiency and customer service.

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EA License No: 20C0270

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