System Analyst (Ref 26543)

Responsibilities

• Support project planning, implementation, migration, and commissioning activities.

• Coordinate with customers, consultants, contractors, and vendors.

• Prepare technical reports, design documents, risk assessments, and project deliverables.

• Provide technical support, training, and knowledge transfer to users and maintenance teams.

• Support development and integration of mobile credential solutions and digital access cards.

• Manage web-based administration portals and user management systems.

• Participate in the design, testing, and deployment of mobile and web applications related to access management.

• Support API integrations between ACS and enterprise applications.

• Troubleshoot application performance, authentication, and connectivity issues.

• Coordinate application upgrades, patches, and security enhancements.

• Participate in after-hours support activities when required.

Requirements

• Bachelor's Degree in Computer Engineering, Electrical Engineering, Information Technology, Cybersecurity, Computer Science, or related discipline.

• Minimum 2 to 3 years of experience as a Systems Analyst in IT systems delivery projects.

• Strong analytical and problem-solving skills.

• Excellent troubleshooting and diagnostic capability.

• Good communication and stakeholder management skills.

• Ability to work independently and within multidisciplinary teams.

• Strong documentation and reporting skills.

Licence no: 12C6060