Programme Executive (Homecare / Community Nursing)

Working Hours: Mon - Fri Office Hours

Job Description

You will support the planning, implementation, and evaluation of programmes and initiatives that promote the well-being and engagement of seniors within the community care sector. You will work closely with internal teams, community partners, volunteers, clients, and caregivers to support programme operations, stakeholder engagement, service improvement initiatives, and pilot programmes..

Job Scope:

Programme Planning and Delivery

• Support the planning, coordination, implementation, and evaluation of programmes and activities for seniors and caregivers.
• Coordinate programme logistics, scheduling, resource preparation, procurement, and operational requirements to ensure smooth programme delivery.
• Work closely with internal stakeholders to support the effective implementation of programmes, services, and pilot initiatives.
• Assist in preparing programme materials, presentations, reports, documentation, and progress updates.

Client Care and Engagement

• Engage seniors, caregivers, volunteers, and community partners to support programme participation and meaningful engagement.
• Administer assessments to clients and caregivers, and perform data collection and data entry activities.
• Provide timely updates to family members and next-of-kin regarding clients’ engagement, progress, and participation in programmes.
• Gather feedback from clients, caregivers, volunteers, and stakeholders to better understand their needs and experiences.
• Provide support to clients, caregivers, partners, and stakeholders, including handling enquiries, enrolment, service coordination, and feedback management.

Programme Evaluation and Service Improvement

• Collect, collate, and analyse programme participation data, attendance trends, client outcomes, and stakeholder feedback to support programme evaluation and service improvement.
• Monitor programme indicators and support evaluation activities to assess programme effectiveness and impact.
• Support continuous quality improvement initiatives through operational observations, stakeholder engagement, and programme feedback.
• Support the implementation and evaluation of pilot programmes and service improvement initiatives.

Ground Operations and Stakeholder Engagement

• Conduct ground observations at programme sites and service locations to better understand programme operations, client experiences, and service delivery processes.
• Observe programme operations and client interactions to identify areas for improvement and opportunities to enhance service quality.
• Support the development and maintenance of partnerships with community organisations, healthcare providers, educational institutions, corporate partners, volunteers, and other stakeholders.
• Coordinate stakeholder engagement activities, meetings, outreach, networking, and collaborative initiatives.
• Ensure timely and effective communication between internal and external stakeholders, including therapists, exercise trainers, activity facilitators, volunteers, vendors, and programme teams.
• Support care coordination and follow-up activities to ensure clients and caregivers receive timely support and appropriate linkage to services and resources.

Requirements :

• Min Diploma or Degree in Healthcare, Gerontology, Social Work, Psychology, Public Health, Business, or related fields.
• At least 2 years of relevant experience in the healthcare or community care sector will be an advantage.

Interested candidate, kindly send a copy of your resume to

[email protected]

Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

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