Business Analyst (Pega) (JD#11264)

Job Summary

Seeking a Business Analyst with strong Corporate Banking and Client Lifecycle Management (CLM) expertise. Responsible for driving client onboarding initiatives and translating business requirements into functional solutions across APAC.

Mandatory Skill-set

• 5+ years of Business Analyst experience in Corporate Banking / Financial Services;
• 3+ years of Client Onboarding, KYC, or CLM project experience;
• Strong Client Lifecycle Management (CLM) functional knowledge;
• Pega CLM knowledge, including workflows, case management, routing, SLAs, and dashboards;
• Strong experience in user stories and acceptance criteria;
• Experience with AS-IS / TO-BE process flows and exception scenarios;
• Understanding of integrations, data mapping, control points, and NFRs;
• Full project lifecycle experience from discovery through UAT, go-live, and stabilization;
• Experience managing APAC stakeholders across business, operations, compliance, and technology;
• Experience supporting UAT, business validation, and end-user training.

Desired Skill-set

• Exposure to CLM automation and digitization: dashboards, document management, e-signature, IDP, and STP.
• Exposure to AI-enabled automation initiatives in banking.
• Pega CLM experience is preferred.

Responsibilities

• Gather, analyze, and document client onboarding requirements across APAC;
• Translate requirements into functional specifications, user stories, and acceptance criteria;
• Facilitate requirements workshops and process walkthroughs;
• Develop AS-IS / TO-BE process flows, including exception scenarios;
• Liaise between business users and technology delivery teams;
• Track and resolve requirements, process, and solution design issues;
• Support UAT through test scenarios, coordination, and business validation;
• Conduct end-user training and knowledge transfer for go-live.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639