Implementation Consultant

Implementation Consultant – Job Description

Role Implementation Consultant is a key role within the Intersec Operations team. This is a customer-facing role and the consultant works closely with our customers as well as Intersec Product Teams.

The Implementation Consultant ensures reliable and client-aligned deployment and integration of Intersec products with customer systems. By leveraging GitOps and automation, you drive efficiency and quality in every deployment phases in the whole customer project lifecycle from the Planning to the Go-Live.

We are looking for a strong Customer facing, Automated deployment experience (git/gitlab, CI/CD, Helm) in Kubernetes ecosystem, advance Linux knowledge in the context of Telco integration, IP networks expertise,. Know-how of geolocation call flows will be an advantage.

Apart from integration experience, we are looking for individual who is used to testing distributed applications right from writing installation/debugging scripts, to analyzing a whole production system (logs, databases, network connections etc.)

Why is this job interesting ?

• Intersec is a leading player in Public Safety and Geolocation

• Passion for technology: Intersec provides new product releases every quarter with new features and functionality. Continue to enrich your technical background through continuous Interactions with R&D team

• Regular Interaction with Senior Executives both on the Customer side as well as within the organisation

• Act as advisors to our customer

• True International experience – we have customers in all the 5 continents with teams in different parts of the world.

Key Responsibilities

• Deliver standard solution presentations of Intersec solutions to customers, minimizing customization of Intersec solutions.

• Running workshops with the customer and discussing Use Cases and Design scenarios.

• Configuration, integration and testing of solutions across the different customers environments (from lab to production)

• Creating project-specific documents (test cases, requirements documents) and MOPs

• Run Acceptance Testing with the customer and get customer sign-off.

• Prepare and upgrade the solution when a new version is to be deployed

• Provide training to customer on usage of products and new features

•

Create and maintain internal tools to automate common tasks

Profile (skills) Working experience with Telecom providers, suppliers, System Integrators or Professional Services team will be a big advantage Technical skills

• Solid experience in deploying containerized applications on Kubernetes using a GitOps approach to automate and secure deployments.

• Very good knowledge of Linux operations and administration

• Very good knowledge and experience of Shell/Python Scripting for Linux

• Knowledge of Git workflows and CI/CD (daily usage)

• Knowledge of Prometheus and Grafana

• Knowledge of networking and Telco protocols

• Knowledge of Hypervisor

• Knowledge of Ansible

• Analytic/ Troubleshooting competences

• Test Automation expertise an asset.

• Knowledge of Python Soft skills • Customer Facing Skills are MUST

• Autonomous and Adaptable

• Team spirit, good interpersonal skills

• Excellent communication (oral and written)

• Able to write both customer documents (Installation procedure, tests procedures, tests reports, investigation report) and process documents

• Open to international cultures, ready to travel regularly (upto 35% travel)

• Customer service oriented and be agile

•

Fluent English and French

Salary range Competitive

About Intersec - www.intersec.com

Why Intersec / Career at Intersec

https://intersec.com/company/careers

Intersec Public Safety Offering

https://intersec.com/mainsoftware/public-safety

Our Platform

https://intersec.com/mainsoftware/platform

Our Customers

https://intersec.com/company/customers